Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Privacy policy
I respect your privacy and am committed to protecting your personal information. Your data will only be used to process your order, communicate with you about your purchase, and comply with legal obligations.
I do not share your information with third parties except where necessary for order fulfillment (such as shipping services).
If you have any questions about how your data is used, feel free to contact me directly.
Frequently Asked Questions
Do you offer custom sizes or designs?
Yes! Please feel free to message me if you are interested in a custom size or a personalized design. I’m happy to help create the perfect piece for your space.
How long does it take to process and ship my order?
All orders are usually processed within 1–3 business days. Shipping times may vary depending on your location, but I will always provide tracking information once your order is on the way.
Do you accept returns or exchanges?
Yes! I gladly accept returns and exchanges. Please contact me within 14 days of delivery and ship the items back within 30 days. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
What should I do if my item arrives damaged?
If your order arrives damaged, please contact me as soon as possible with photos of the product and packaging. I will gladly send a replacement or offer a solution.
Do you ship internationally?
Yes, I offer worldwide shipping. Delivery times may vary depending on the destination, but I always provide tracking information for your order.